JUAN M. CHAVES RODRÍGUEZ

contact.juanchaves@gmail.com linkedin.com/in/juanmcr

PROFESSIONAL SUMMARY

As a versatile and strategic AWS Platform Engineer, I bring to the table a comprehensive blend of on-prem and cloud infrastructure expertise, with a specialized focus on AWS technologies. My proficiency extends across a spectrum of AWS constructs, including Neptune DB, Lambda, S3, AWS Backup, and IAM in CDK. Renowned for designing innovative solutions and optimizing developer workflows, I excel at translating complex business needs into efficient infrastructure strategies. My tenure at leading tech companies underscores my ability to lead cross-functional projects, enhance developer experiences, and uphold stringent security protocols. Acclaimed for my mentoring skills, I have a proven track record of elevating team productivity. I combine technical leadership with hands-on expertise in system architecture and cloud solutions, driven by a passion for continuous learning and a commitment to excellence. My career journey makes me an ideal candidate for advanced roles in Platform Engineering and Infrastructure Development, where cutting-edge skills and a forward-thinking approach are paramount.

PROFESSIONAL EXPERIENCE

`AMAZON WEB SERVICES`

`Systems Development Engineer | AWS Marketplace | Herndon, VA | 05-2022 to 08-2023`

* Built Neptune Graph DB schemas and Data Pipelines based on recursive AWS Lambdas and S3 for a reliability engineering report generating system that reduced Project Managers' investigative overhead by a minimum of 30% to 1500%+ depending on the task.
* Modified CDK IaC and built an AWS Lambda to automatically update EC2 AMIs to specific versions, resulting in the automation of AWS Security compliance requirements and a reduction of 100% of AMI patching-related security violations. Added internal testing workflows to pipelines using CDK (TS).
* Built an IAM policy in CDK to force compliance of EC2 IMDS v2 (TLS) reducing the policy violation of my Org by 7%.

`Systems Development Engineer | AWS Commerce Platform | Herndon, VA | 04-2021 to 04-2022`

* Provisioned, troubleshot, and maintained AWS internal (IaaS) and Native AWS (PaaS) infrastructure for over 250+ microservices, maintaining an SLA of nine-nines (99.9999999).
Scripted a chain management host de-provisioning step in bash used to identify the existence of server logs and move them to newly provisioned hosts, reducing the time engineers take to execute ad-hoc server provisioning for production services by 30%.
* Added features to revenue reporting ruby applications that are used to create ad-hoc invoices for customers and the Commerce Platform BI team, allowing the billing of new products with a priced consumption of USD 100k to 1MM+ per month.

`Systems Development Engineer Apprentice | AWS Commerce Platform | Seattle, WA | 04-2020 to 04-2021`

* Underwent training to achieve competency on Linux, Networking, Web Fundamentals, JavaScript Frameworks, and Python with an ongoing emphasis on software testing, secure development practices, and project management

`IT Support Engineer Team Lead | AWS Infrastructure Operations | Portland, OR | 09-2018 to 4-2020`

* Trained and coached 10 Data Center Systems Administrator apprentices, serving as the escalation point between apprentices and managers.
* Collected and provided feedback and metrics of apprentice training progression to training management, with a 100% conversion rate to Full Time Employees.
* Improved user ssh configuration time by approximately 1 hour per employee by fixing a PowerShell ssh setup script that was blocking 1000+ users from utilizing a U2F hardware authentication device.
* Upgraded 96 hosts' memory capacity (1500 DIMMS) resulting in an enhanced experience for customers.
Installed and labeled 1 km of fiber and copper cabling for approximately 50+ network and server racks, augmenting AWS' capacity in preparation for Prime Day 2019.
* Maximized potential computing and network capacity within a Data Center by managing and planning network and server-racks allocation, considering power and network constraints.
* Successfully managed a new data center network installation and deployment project, ensuring that the initial networking infrastructure met the project's technical specifications for LAN/WAN connectivity, relieving critical capacity computing needs for us-west-2 AZ 2.

`TACOMA POWER`

`Information Security Analyst (Intern) | Tacoma, WA | 06/2018 – 08/2018`

* Conducted a Gap Analysis and recommend Identity and Access Management (IAM) program implementation guidelines based on business constraints, needs, and requirements
* Researched, recommended, and presented findings on IAM best practices regarding policies and proposed network/software architecture to enhance the organization's security posture

`UNITED STATES ARMY`

Military Intelligence Specialist (Reserve) | Tacoma, WA | 10/2016 – 08/2018 Satellite Communications Team Lead | Pyeongtaek, RoK | 09/2015 – 10/2016 Help Desk Support Specialist | Tacoma, WA | 12/2014 – 08/2015
Human Resources Specialist | Tacoma, WA | 12/2011 – 12/2014
Satellite Communications Technician | St. Louis, MO | 04/2011 – 11/2011

EDUCATION

Master's in Cybersecurity and Leadership, University of Washington

Activities and societies: Information Systems Security Association (ISSA)®, Upsilon Pi Epsilon (CS/IT) and Beta Gamma Sigma (Business) Honor Societies

Coursework: Business Communication, Leadership and Team Dynamics, Principles of Cyber Security, Network and Internet Security, Leading Organizational Change and Strategy, Designing and Executing Information Assurance and Cybersecurity Strategies, Cybersecurity Management, Program Management

B.A.Sc., Microbiology, University of Puerto Rico

CERTIFICATIONS

LPI, Linux Professional Institute Certification-1 | CompTIA A+ and Security+ | CodeFellows, Intermediate Full-Stack Software Development | REMOTR.com, Introduction to Python, Computer Science.

TECHNICAL SKILLS

Programming Languages: Python, Bash/Zsh, Ruby, JavaScript, TypeScript

Cloud: EC2, S3, Lambda, IAM, Secret Manager, Cloud Watch, Boto3 SDK, and CDK

Operating Systems: Amazon Linux, CentOS, macOS, Ubuntu, Windows

Tools: Amazon proprietary fleet configuration management and CI/CD tools (equivalent to: Chef, Ansible, Puppet, Jenkins), Git

Project Management/Administrative: Trello, Asana, CloudApp, G-Suite, Office 365, Jira-like internal ticketing and program management system.

Architectural Diagramming: Visio, PlantUML, LucidChart

QUALITATIVE INSIGHTS

Constantly rated as “Exceeds High Bar” (Top Tier rating) and a Role Model. Peer reviewed as exhibiting strongly the following
Leadership Principles: Ownership, Learn and Be Curious, Earn Trust, Deep Dive, and Bias for Action.

LANGUAGES

English and Spanish (written and spoken with native proficiency)